We like to think that you can trust us to have your rooms ready as you have booked them so we trust you to show up for them and to pay as agreed, therefore we don't ask for deposit or card details except in exceptional circumstances. This has worked without problem for 2 years now.
For bookings made directly with Beechwood by email or telephone,we follow this simple policy:
When a booking is made it is expected to be confirmed and a contract then exists between us. In most circumstances we do not need a deposit but an exchange of emails (or letters) is essential to obtain all contact details and check that dates, rates and any other requests are correct.
Cancellations
Should there be a very good reason for a booking to be cancelled, we expect reasonable notice to give us the chance to relet the room. We will not make a cancellation charge unless absolutely necessary and only in the event of a loss of revenue or after incurring costs. We do not consider a change in the weather to be a "good reason to cancel!"
Settling your account
Payment on departure is normal and we take cash and major credit cards.
We no longer take cheques.
Our new favourite method of payment is via Online banking. This can be done in advance if you wish, or you can do so when you are here. Advance notification of using this method is probably a good idea.
|